Annuity Customer
Service
REGULAR MAIL DELIVERY:
Annuity Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Annuity Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-800-632-3492
- FAX: 1-877-525-2689
- service@allstate.com
LIFE
REGULAR MAIL DELIVERY:
Annuity Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Annuity Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-800-366-1411
- FAX: 1-877-255-1329
Annuity Claims
Annuity Claim Department
P.O. Box 620068
Dallas, TX 75262-0068
OVERNIGHT DELIVERY:
Annuity Claim Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-877-499-6418
- FAX: 1-866-635-4523
Life Customer
Service
On May 1 and August 7, 2023, Basic Term, TrueFit Term, TrueTerm, and the Level Best Term / Guaranteed Term family of products were migrated to Transaction Applications Group, Inc. (TAG), a wholly owned subsidiary of NTT DATA Services Holding Corporation. When contacting TAG you may expierence longer than normal hold times. Policy information is available for viewing in the portal and customer service representatives are available via chat to answer questions you may have. Answers to common questions can also be found through the Frequently Asked Questions (FAQ) link.
Customers needing service for Basic Term, TrueFit Term, TrueTerm, and the Level Best Term / Guaranteed Term family of products can access their policies and get service within the Everlake Customer Portal by clicking the button above or contacting Transactions Applications Group (TAG) using the information at top right. Customers with the products referenced above would have received a mailing instructing them to begin servicing their policies with TAG.
FOR POLICIES ADMINISTERED AT TRANSACTIONS APPLICATIONS GROUP, INC.
(Basic Term, TrueFit Term, TrueTerm, Level Best Term/Guaranteed Term)
Life Customer Service Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Life Customer Service Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- LIFE:
PHONE: 1-800-366-1411 - FAX: 1-877-255-1329
VARIABLE LIFE:
PHONE: 1-800-865-5237- FAX: 1-866-525-5433
FOR POLICIES NOT ADMINISTERED AT TRANSACTIONS APPLICATIONS GROUP, INC.
Life Customer Service Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Life Customer Service Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- test test
Life Claims
Life Claim Department
P.O. Box 620068
Dallas, TX 75262-0068
OVERNIGHT DELIVERY:
Life Claim Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-800-366-3495
- FAX: 1-866-635-4525
Pension Buyouts Customer Service
Pension Buyout Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Pension Buyout Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-800-251-4350
- FAX: 1-877-690-4092
Pension Buyouts Claims
Pension Buyout Claim Department
P.O. Box 620068
Dallas, TX 75262-0068
OVERNIGHT DELIVERY:
Pension Buyout Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-877-499-6418
- FAX: 1-866-635-4523
Structured Settlement Customer Service
Structured Settlement Department
P.O. Box 660191
Dallas, TX 75262-0191
OVERNIGHT DELIVERY:
Structured Settlement Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-800-840-3870
- FAX: 1-877-690-4092
Structured Settlement Claims
Structured Settlement Claim Department
P.O. Box 620068
Dallas, TX 75262-0068
OVERNIGHT DELIVERY:
Structured Settlement Claim Department MS21
8711 Freeport Pkwy North
Irving, TX 75063
- PHONE: 1-877-499-6418
- FAX: 1-866-635-4523
Retained Asset Account
The Northern Trust Company Allstate Advantage Account
P.O. Box 92987
Chicago, IL 60675-2987
OVERNIGHT DELIVERY:
Allstate Advantage Account Lockbox #92987
5505 N. Cumberland Ave, Ste 307
Chicago, IL 60656
- PHONE: 1-855-539-6487
Long Term Care Insurance
Allstate Life Insurance Company
Long Term Care Administrative Office
PO Box 4243
Woodland Hills, CA 91365-4243
- PHONE: 1-888-505-8744
- FAX: 1-818-887-4595